Terms and Conditions of Sale

Anyone who wishes to buy and navigate in the Minishop by AZABAYA, might do so by following our Policies contained in Terms and Conditions, Copyright and Privacy pages, along with all the laws and principles adopted by the society PAOLA GIL MEJIA. Therefore, the User of our website admits to have read and understood the present Terms and Conditions, has agreed to follow them, and to meet every law and requirement applied by the Colombian legislation, and also authorizes PAOLA GIL MEJIA to use their personal information entered on the website with the purpose stablished by the Site. We reserve the right to update Terms and Conditions at any time, without prior notice, this is why we recommend to read this section whenever you decide to make a purchase. 1.RESTRICTIONS OF USE 2022 Paola Gil Mejia AZABAYA joyería contemporánea design . art . jewelry All rights reserved. All contents on www.minishop-azabaya.com/en such us images, designs, illustrations and texts, among others, are intellectual property of PAOLA GIL MEJÍA, and it’s use has a personal purpose only, not commercial for their users and customers. Read the full text on Copyright. 2. USER’S CAPACITY The products on www.minishop-azabaya.com/en are only available to those users who have legal capacity to contract, as provided by the current Colombian legislation. If the User lacks such legal capacity, he/she may not carry out any transactions on the Site. The use of bank details, such us credit cards and critical personal information would seem to suggest that the transaction is being made by an elder and fully capable person. 3. REGISTRATION AND USE OF THE SITE If you are interested in buying in the Minishop by AZABAYA, you will be required with the following data at the shopping cart, when you proceed with the checkout, in an accurate and truthful way: first name and last name, valid ID document, shipping address, as well as a valid phone number and email address. This information is protected by our Personal Data Treatment Policies. Read the full text on Privacy Policies. 4. PRICING POLICIES We are committed in offering comfort, service and availability of our products online, with some offers for limited periods of time at promotional prices. Prices of the products in the Minishop are denominated in Colombian Pesos COP, unless stated otherwise. The prices offered are exclusively related to the value of the items offered, are free of IVA and will only include free shipping in Colombia. Worldwide, the price of the purchased items do not include shipping or entrance taxes for each country. 5. PAYMENT METHODS The user will choose among different means of payment offered and shall fill out the forms that the payment gateway will require with complete, correct and truthful information. The security of the device and the connection from which you are accessing our site is responsibility of the User, as well as the correct use of the payment methods. Our website has safe protocols with links that connect our authorized and secure payment gateways: PAYU and PAYPAL. In such events, the treatment of your personal information will be responsibility of the payment gateways. PAOLA GIL MEJÍA will be not held responsible for failures attributable to bank authorities or credit institutions in relation to transactions processed with debit or credit cards. We recommend to verify, when filling out forms or on online banking, that the address on your browser displays a https//:, at its beginning, and the lock on its left, indicating an SSL protocol in safe browsing. 6. CONSENT ON ON-LINE PURCHASING CONTRACTS The contract is concluded by the acceptance of the offer, the agreement takes effect upon payment confirmation, and the on-line seller assumes the obligation of delivering the item, once the payment for the products has been processed and verified: Upon payment confirmation from banks, AZABAYA JOYERÍA CONTEMPORÁNEA will notify the Client with an email confirming the purchase he/she just made. It is important to keep this communication, with the purpose of following up your shipping and for future claims, if needed. If you do not receive this email by the Minishop, please inform AZABAYA, to make sure that your payment has been properly received and your order is in process. 7. COLORS AZABAYA seeks to show the colors of our products as close as possible to reality. Nevertheless, the colors showed on screen may be subject to variations depending on the quality of your device’s screen. In this sense, AZABAYA JOYERÍA CONTEMPORÁNEA cannot guarantee that the colors that appear on your screen will adjust to the reality of the gems, semiprecious stones, paintings or raw-materials from which our products are made. 8. SHIPPING Shipment information is the sole responsibility of the user. Products acquired through our website will adjust to shipping and delivery terms chosen by the user and the services provided by AZABAYA JOYERÍA CONTEMPORÁNEA: Shipments are free in Colombia, with a delivery time of 1-5 days upon payment confirmation. Clients may choose from a priority or an standard delivery according to destination and AZABAYA’s availability; in Colombia deliveries take pace in the cities below: Bogotá DC, Bossa, Cajica, Chia, Madrid, Soacha, Usme, Medellín, Rionegro, Guarne, Bucaramanga, Girón, Floridablanca, Cali, Jamundi, Palmira, Puerto Tejada zona industrial, Yumbo, Barranquilla, Malambo, Cartagena, Cúcuta, Ibague, Santa Marta, Villavicencio, Pereira, Manizales, Armenia y Buenaventura. The Minishop by AZABAYA has worldwide shipping, and it is possible to pay your shipment upon delivery. For international purchases, the price of the purchased item does not include shipping costs or entrance taxes. Every shipment is insured up to a 50% of the price. If you need to specify any details on your purchase, such as gift packaging, do not hesitate to include these requirements on your order. 9. TERMINATION OF CONTRACT OR ORDER CANCELLATION Terms and Conditions will apply if you access the website, if you register, or if you are shopping at the moment in the Minishop. AZABAYA joyeria contemporanea may terminate the service at any time without prior notice. Dispositions regarding Copyrigth, trademarks, responsibility, disclaimer and miscellaneous, do not disappear with this termination. If you decide to cancel your order, and the payment has already been processed, we invite you to contact Customer Service at shop@minishop-azabaya.com as soon as possible, in order to proceed with your refund in a timely matter. 10. COMMUNICATIONS AZABAYA joyeria contemporanea may send you information by email, website alerts or via “WhatsApp”, with the purpose of confirming the purchases made in the Minishop, as well as the follow ups and the status of the orders made by our clients. 11. CHANGES AND REFUNDS Changes and refunds will be processed within no more than 5 business days, counting from the time of delivery, by writing an email to Client Service at shop@minishop-azabaya.com. If you decide to make a change, if you are a little hesitant with your purchase or if the item you bought does not fit you well, you may receive a redeemable bonus from the Minishop de AZABAYA for the same value of the purchase you made. Verify with the carrier that the packaging is not damaged, opened or altered; and that the product you bought is in perfect conditions. Request a refund of your money if you notice any damages to the purchased item not caused by misuse or improper handling. For instance, if at the moment of receiving your shipment, the purchase is not in perfect conditions. The product must be returned in the same conditions you received it, unused, in its original box and with its labels on, and it should not be dirty, broken or with amendments, or any other kind of alterations or flaws. For the first change o return, shippings are free in Colombia. Once we receive the product and check that it meets the conditions mentioned before, changes or refunds will start, and this process should not take longer than 30 days calendar. 12.GUARANTEES Warranties apply only to those products with elaborating defects, and not, in any case by misuse. Our products have a guarantee of 30 days calendar form the moment you receive them. After that, no claims for warranties will be accepted. If the request for a guarantee is made within this time frame, an answer will be given in 03 working days. If you access the guarantee, if possible, the item will be repaired, or a change for a new product in similar conditions will be made, or for a redeemable bonus charged with the same value of the purchase. We recommend reading our text about Jewelry Care, so that you have them with you for as long as possible. Damages caused by not following the jewelry care correctly are not be covered by warranty. 13. USE OF THE SITE Harassing the site in any way, also by email or chat with an indecent or abusive language is strictly prohibited. Identity theft or phishing is prohibited, also for managers or licensed employees, PAOLA GIL MEJÍA‘s host or representative, as well as other members or visitors. You may not upload, distribute or publish through this site, or use its contents in a defamatory, illegal, indecent, threatening, slanderous, invasive way of the privacy or the publishing rights, or in any other mode that could constitute or promote a criminal offense, violate the rights of any of the parties or that, on the contrary, could lead to a civil liability or to violate any law. 14. LINKS FROM THIRD-PARTIES To give more value to our visitors, AZABAYA JOYERÍA CONTEMPORÁNEA may choose to access from different websites by third-parties. Even if these third-parties were hired by AZABAYA, we have no control over those sites, which might practice privacy policies and data gathering that may variate in an independent and different way from ours. AZABAYA joyeria contemporanea has no liability or obligation over these policies or actions performed by third-parties, and shall not be retained responsible for privacy practices or for any content derivated from these websites or social media. 15. DISCLAIMER This website, its materials and its products, are showed in a real way and without any guarantees, implicitly or explicitly. AZABAYA joyeria contemporánea disclaims warranties and representations up to the extend imposed by the Colombian law, including but not limited to warranties of marketing and the ability for a particular legal purpose. AZABAYA joyeria contemporánea does not guarantee that every function contained on the website might suffer interruptions or mistakes, or that every defect will be corrected, or that the site or server will not be free from viruses or other harmful agents. AZABAYA joyeria contemporánea does not make any warranty or representation of the use of the materials contained on this Site regarding its accuracy, utility, punctuality, reliability or in any other way. This limitations may not be imposed on the User.